ADDRESS & COMPANY INFORMATION
Tunturi New Fitness B.V.
Phone: +31 36 546 00 50 Due to the Coronavirus, we are following the guidelines of the governmental authorities by working from home as much as possible to ensure each others safety. This causes our phones not being reachable. Please read below how we might be able to help you at the moment. We will respond to emails and service requests as soon as possible.
We would like to help you on your way as soon as possible with your question.
1. PRODUCT RELATED QUESTION?
Check out our general FAQ or download the product's user manual.
2. MALFUNCTION, DEFECTIVE OR NEW PARTS?
Did you encounter a malfunction? Is a part defective, broken, missing or do you want to purchase new parts? Please use our service platform.
Note: we will first ask you to create a user account. This way, we can process your problem reports and purchasing orders for new parts as fast and safe as possible. When you report a problem, we require some additional information: serial number, date of purchase and optional attachments like a scan or photo of your purchase receipt, the defective product or part, et cetera.
For other questions, please fill out the contact form below.